Guest Experience Team Member | Flexible Hours

Hollywood Bowl; Washington; Hybride; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Extra 50p/hour pay

Apprenticeship programmes

Pension plan (optional)

Free game vouchers

30% food & drink discount

50% off food when working

Team Member Support Programme

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Résumé du poste

Hollywood Bowl Group is seeking Team Members to join a fun, fast-paced environment where customer service is at the heart of every visit. You will be welcomed into a supportive team, receive extensive training, and have access to apprenticeship programmes and in-house management training.

Expect shifts across seven days with mornings, evenings, and weekends as part of a lively centre team. You’ll enjoy benefits like monthly game vouchers, 30% food and drink discounts for you and up to five

Qualifications

• Excellent customer service skills and the ability to communicate at all levels.
• High energy and the ability to work in fast-paced environments.
• Friendly, supportive team player with a positive attitude.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsabilités

• Greet customers at reception or lanes and provide friendly service.
• Host parties on lanes or serve food and drinks at the bar/diner.
• Support centre operations and add value at every stage of the customer journey.
• Be prepared to work in the Kitchen when required.
• Participate in induction and ongoing training and development.

Connaissances

Customer service

Energetic

Team player

Flexibility

Literacy & numeracy

Description du poste

Hollywood Bowl Group is seeking Team Members to join a fun, fast-paced environment where customer service is at the heart of every visit. You will be welcomed into a supportive team, receive extensive training, and have access to apprenticeship programmes and in-house management training.

Expect shifts across seven days with mornings, evenings, and weekends as part of a lively centre team. You’ll enjoy benefits like monthly game vouchers, 30% food and drink discounts for you and up to five