Customer Experience Team Member | Flexible Hours & Perks

Hollywood Bowl Group; Chelmsford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Extra 50p/hr

Apprenticeships

Pension plan

Additional holidays

Training & development

Game vouchers

Food discount 30%

50% staff discount

Mental health support

Long service awards

Charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking Team Members to deliver excellent customer service in our entertainment centres across the UK. You’ll be at the heart of the customer journey, assisting with receptions, parties and bar/restaurant service, while embracing a fast-paced environment and a friendly team.

We offer training, career progression, seasonal shifts, and a range of benefits including discounts, health support, and long service rewards to help you grow with the company.

Qualifications

• Great customer service with ability to communicate at all levels
• High energy and ability to work in a fast-paced environment
• Friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Responsibilities

• Welcoming customers at reception, hosting parties or serving food and drink
• Work across key areas of the centre and provide support; may work in the Kitchen

Skills

Customer service

Communication

Team player

Flexible hours

Energy & enthusiasm

Job description

Hollywood Bowl Group is seeking Team Members to deliver excellent customer service in our entertainment centres across the UK. You’ll be at the heart of the customer journey, assisting with receptions, parties and bar/restaurant service, while embracing a fast-paced environment and a friendly team.

We offer training, career progression, seasonal shifts, and a range of benefits including discounts, health support, and long service rewards to help you grow with the company.