Guest Experience Team Member - Fast-Paced Fun

Hollywood Bowl Group; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Extra pay 50p/hr

Apprenticeships

Pension plan

Additional holiday days

Training programmes

Free game vouchers

Discount on food & drink

50% off food when working

Team Member Support Programme

Long service awards

Charity donation after induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a proactive Team Member to welcome guests, take orders and deliver high-quality service in a fast-paced environment.

You’ll rotate across reception, dining, and kitchen support, with opportunities for progression through in-house training and apprenticeships. Our centres operate seven days a week with varied shifts and a friendly, inclusive team culture.

Qualifications

• Experience in delivering friendly, helpful service.
• Ability to communicate at all levels with customers and colleagues.
• Energetic, positive attitude and team player.

Responsibilities

• Greet and assist customers at reception and during events.
• Host parties and serve food and drinks at the bar/diner.
• Maintain clean and welcoming work areas and assist with centre operations.

Skills

Customer service

Communication

Teamwork

Job description

Hollywood Bowl Group is seeking a proactive Team Member to welcome guests, take orders and deliver high-quality service in a fast-paced environment.

You’ll rotate across reception, dining, and kitchen support, with opportunities for progression through in-house training and apprenticeships. Our centres operate seven days a week with varied shifts and a friendly, inclusive team culture.