Guest Experience Team Member — Flexible Hours & Perks

Colonial Group; Portsmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Monthly 50p bonus

Apprenticeship programs

Pension plan

Extra holidays

Training & development

Free game vouchers

Food discount

Staff meals discount

Support programme

Long service awards

Charity donation after induction

Parental leave enhancements

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a Team Member in the UK to join our centres. You’ll be at the heart of the customer journey, welcoming guests, hosting parties, and serving food and drinks with enthusiasm and high energy.

You'll receive ongoing training, access to apprenticeship programmes and our in-house management training programmes, and enjoy benefits like discounts, vouchers, and a supportive team culture. Shift work includes evenings and weekends.

Qualifications

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills

Responsibilities

• Welcoming customers at reception, hosting parties, or serving food & drink from our bar and diner
• Provide support across the centre and add value at every stage of the customer journey
• You may be required to work in the kitchen

Job description

Hollywood Bowl Group is seeking a Team Member in the UK to join our centres. You’ll be at the heart of the customer journey, welcoming guests, hosting parties, and serving food and drinks with enthusiasm and high energy.

You'll receive ongoing training, access to apprenticeship programmes and our in-house management training programmes, and enjoy benefits like discounts, vouchers, and a supportive team culture. Shift work includes evenings and weekends.