Guest Experience Team Member – Fun, Fast-Paced Role

Colonial Group

Worthing

On-site

GBP 12,000 - 17,000

Full time

9 days ago

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Benefits offered by this job

50p/hour extra pay

Apprenticeship programmes

Pension plan

Additional holiday up to five days

Ongoing training and development

Free game vouchers every month

30% discount on food/drink for you and

50% off food when working

Team Member Support Programme

Long service awards

£15 charity donation on induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is looking for Team Members to be at the heart of the customer journey, welcoming guests and delivering friendly, efficient service. You may work at reception, host parties or serve food and drink, contributing to an excellent value-for-money experience with every visit.

Shifts are varied across seven days, with induction and ongoing training provided. We value energy, reliability, and a positive, proactive approach to teamwork.

Qualifications

Great customer service, with the ability to communicate at all levels.
High energy and the ability to work in a fast-paced environment.
A friendly, supportive and helpful team player.
Flexibility with working hours and shift patterns.
Basic literacy and numeracy skills.

Responsibilities

Welcome customers at reception or host parties.
Serve food and drink from the bar and diner.
Provide outstanding customer service with a positive attitude.
Work across different roles within the centre as needed.

Skills

Customer service

Communication

Team player

Flexibility

Literacy/numeracy

Job description

Shifts are varied across seven days, with induction and ongoing training provided. We value energy, reliability, and a positive, proactive approach to teamwork.

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