Guest Experience Associate — Flexible Hours & Perks

Colonial Group; Wigan; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Extra pay

Apprenticeships

Pension plan

Holiday days bonus

Training & development

Free game vouchers

Food discounts

Team support programme

Long service awards

Charity donation on induction

Parental leave benefits

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a Team Member to join our centres in the UK. You will be at the centre of the customer journey, welcoming guests, hosting parties, and serving food & drink with energy and enthusiasm.

You’ll work in a fast-paced environment, providing excellent service and supporting centre operations. We offer ongoing training, apprenticeship programmes, career development, and great staff benefits including discounts, vouchers, and long-service awards.

Qualifications

• Great customer service, with the ability to communicate at all levels.
• High energy and the ability to work in a fast-paced environment.
• A friendly, supportive and helpful team player.

Responsibilities

• Welcoming customers at reception, hosting parties, or serving food & drink from the bar and diner.
• Provide outstanding customer service and contribute to an enjoyable visitor experience.
• Assist in daily centre operations as needed, including kitchen support.

Skills

Great customer service

High energy

Team player

Flexible hours

Basic literacy & numeracy

Job description

Hollywood Bowl Group is seeking a Team Member to join our centres in the UK. You will be at the centre of the customer journey, welcoming guests, hosting parties, and serving food & drink with energy and enthusiasm.

You’ll work in a fast-paced environment, providing excellent service and supporting centre operations. We offer ongoing training, apprenticeship programmes, career development, and great staff benefits including discounts, vouchers, and long-service awards.