Team Member: Dynamic Guest Experience Champion

Colonial Group; Washington; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Extra hourly pay 50p

Apprenticeship programmes

In-house management training

Pension plan

Holiday allowance with service

Training & development

Free game vouchers

30% discount on food & drink for you &

up to five friends

50% off food when working

Team Member Support Programme

Long service awards

Charity donation after induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is recruiting a Team Member to be at the heart of the customer journey in our UK centres. You’ll welcome guests, host parties, and serve food and drink with energy and a smile, delivering outstanding service across shifts.

You\'ll join a fun, fast-paced team with excellent benefits, including discounted food, monthly vouchers, apprenticeship and management training, and the chance to grow with the business across our nationwide centres.

Qualifications

• Excellent customer service and clear communication.
• Energetic, positive attitude and team player.
• Flexibility to work varied shifts including evenings and weekends.

Responsibilities

• Greet customers at reception and assist where needed.
• Serve food and drinks and support bar/diner areas.
• Contribute to a clean, safe, and welcoming environment.
• Support event hosting and party bookings as required.

Skills

Customer service

High energy

Team player

Flexibility

Literacy & numeracy

Job description

Hollywood Bowl Group is recruiting a Team Member to be at the heart of the customer journey in our UK centres. You’ll welcome guests, host parties, and serve food and drink with energy and a smile, delivering outstanding service across shifts.

You\'ll join a fun, fast-paced team with excellent benefits, including discounted food, monthly vouchers, apprenticeship and management training, and the chance to grow with the business across our nationwide centres.