Guest Experience Specialist, Live Theatre

The Alexandra; Park Central; On-site; GBP 22,000 - 28,000; Part time

Job summary

A renowned theatre in the UK is seeking a Customer Experience Team Member to provide exceptional customer service in a vibrant live entertainment environment. This role involves engaging with guests, selling products, and ensuring each visitor leaves with memorable experiences. While experience in the entertainment sector is not necessary, candidates must be 18+. A range of benefits is offered, including staff discounts and theatre tickets depending on availability, fostering a supportive and inclusive workplace.

Benefits

myStrength Mental Wellbeing App

WeCare Support Services

Theatre Tickets (Subject to Availability)

ATG+ Card

Staff Discounts

Pension

Dental access and guidance from home

Qualifications

• Aged 18+ for the position.
• Experience within the entertainment sector is not essential.

Responsibilities

• Provide the highest standards of customer service.
• Sell products and packages on the night.
• Ensure customers have memorable experiences.

Skills

Customer focused

Charismatic

Teamwork

Job description

A renowned theatre in the UK is seeking a Customer Experience Team Member to provide exceptional customer service in a vibrant live entertainment environment. This role involves engaging with guests, selling products, and ensuring each visitor leaves with memorable experiences. While experience in the entertainment sector is not necessary, candidates must be 18+. A range of benefits is offered, including staff discounts and theatre tickets depending on availability, fostering a supportive and inclusive workplace.