Guest Experience Specialist – Fast-Paced Food Service

McDonald's United Kingdom; Whitburn; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is looking for a Customer Care Assistant to be the face of our restaurant, greeting guests and ensuring welcoming service.

You’ll help with events, look after customers’ needs, keep dining areas and toilets clean, and work with the team to maintain high energy and a warm atmosphere.

Good communication and a genuine smile are valued, with opportunities for holiday pay and employee discounts as part of our benefits package.

Responsibilities

• greet guests and ensure welcoming service
• maintain high standards of cleanliness in dining areas and toilets
• assist with organizing events and special activities
• communicate effectively with customers and report satisfaction to the manager

Job description

McDonald's United Kingdom is looking for a Customer Care Assistant to be the face of our restaurant, greeting guests and ensuring welcoming service.

You’ll help with events, look after customers’ needs, keep dining areas and toilets clean, and work with the team to maintain high energy and a warm atmosphere.

Good communication and a genuine smile are valued, with opportunities for holiday pay and employee discounts as part of our benefits package.