Guest Experience Associate — Fast-Paced Team, Holiday Pay

McDonald's United Kingdom; Antrim; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the friendly face of the restaurant. You will engage with customers, help run events for families, and ensure the dining area and toilets stay clean and welcoming.

The role requires a genuine smile, excellent communication, and the ability to connect with customers quickly in a fast-paced environment. You will work as part of a supportive team to deliver a positive experience for every guest.

Qualifications

• Friendly and welcoming with a genuine smile.
• Strong communication skills, including listening and clear speech.
• Able to work well in a team and adapt to a fast-paced environment.

Responsibilities

• Deal with customers and ensure smooth operation of customer areas.
• Make children feel welcome, hand out balloons, and help organise events.
• Attend to customers' needs and maintain high cleanliness standards in dining and toilets.
• Contribute to a warm, welcoming atmosphere and keep the manager informed about customer satisfaction.

Skills

Friendly demeanor

Excellent communication

Team player

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the friendly face of the restaurant. You will engage with customers, help run events for families, and ensure the dining area and toilets stay clean and welcoming.

The role requires a genuine smile, excellent communication, and the ability to connect with customers quickly in a fast-paced environment. You will work as part of a supportive team to deliver a positive experience for every guest.