Guest Experience Assistant - Fast Food

McDonald's United Kingdom; Ilminster; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is hiring a Customer Care Assistant to be the face of the restaurant, greeting guests and ensuring a warm, clean and efficient dining area.

You will connect with customers, listen to their needs, support the team, and help run events or promotions while maintaining high energy and a friendly, can-do attitude.

A supportive team environment is complemented by benefits such as holiday pay, staff discounts and opportunities for growth within the company.

Qualifications

• Genuine smile and friendly attitude are essential.
• Strong communication and interpersonal skills are required.
• Ability to work in a fast-moving environment and stay energetic.

Responsibilities

• Greet customers and ensure a warm, welcoming dining area.
• Maintain high standards of cleanliness in dining area and toilets.
• Support team and communicate customer feedback to the manager.
• Contribute to events and activities that enhance customer experience.

Skills

Customer service

Communication

Job description

McDonald's United Kingdom is hiring a Customer Care Assistant to be the face of the restaurant, greeting guests and ensuring a warm, clean and efficient dining area.

You will connect with customers, listen to their needs, support the team, and help run events or promotions while maintaining high energy and a friendly, can-do attitude.

A supportive team environment is complemented by benefits such as holiday pay, staff discounts and opportunities for growth within the company.