Guest Experience Specialist

Bestway Group; Bratton; À distance; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Bestway Group is seeking an enthusiastic store team member to deliver exceptional customer service and support daily store operations. You will greet customers, respond to queries, and promote promos while maintaining store standards and stock accuracy.

The ideal candidate is a strong communicator, a team player, and adaptable to changing store needs, with a proactive, self-starting attitude.

Qualifications

• Experience delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to prioritise tasks and work in a team.

Responsabilités

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Connaissances

Customer service

Communication skills

Team player

Flexibility

Description du poste

Bestway Group is seeking an enthusiastic store team member to deliver exceptional customer service and support daily store operations. You will greet customers, respond to queries, and promote promos while maintaining store standards and stock accuracy.

The ideal candidate is a strong communicator, a team player, and adaptable to changing store needs, with a proactive, self-starting attitude.