Customer Experience Associate

Bestway-Group; Cullompton; On-site; GBP 12,000 - 17,000; Full time

Job summary

Bestway Group is seeking a driven store assistant who loves interacting with customers and takes pride in delivering great service. You will welcome customers, check stock, assist with promotions, and maintain till accuracy in a fast-paced environment.

We value flexibility, teamwork and a positive attitude, with the ability to adapt to store needs and priorities while contributing to a friendly, inclusive shopping experience for everyone.

Qualifications

• The desire to offer exceptional customer service.
• Great communication skills.
• Able to establish and maintain positive working relationships with others.
• Be flexible and adaptable in line with the needs of the store.
• The ability to prioritise tasks.
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend productions and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Excellent customer service

Great communication skills

Positive working relationships

Flexibility

Ability to prioritise tasks

Team player

Job description

Bestway Group is seeking a driven store assistant who loves interacting with customers and takes pride in delivering great service. You will welcome customers, check stock, assist with promotions, and maintain till accuracy in a fast-paced environment.

We value flexibility, teamwork and a positive attitude, with the ability to adapt to store needs and priorities while contributing to a friendly, inclusive shopping experience for everyone.