Customer Experience & Sales Associate — Growth Path

Bestway Group; Trowbridge; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group is seeking a customer service oriented individual to greet customers, answer queries and support store operations. The role emphasizes friendly, efficient service, till accuracy, and proactive merchandising.

Ideal candidates show strong communication, flexibility, and teamwork to maintain excellent store standards and contribute to a positive shopping experience for all customers.

Qualifications

• The desire to offer exceptional customer service.
• Great communication skills.
• Able to establish and maintain positive working relationships with others.
• Be flexible and adaptable in line with the needs of the store.
• The ability to prioritise tasks.
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Exceptional customer service

Great communication skills

Team player

Flexible and adaptable

Prioritise tasks

Positive working relationships

Job description

Bestway Group is seeking a customer service oriented individual to greet customers, answer queries and support store operations. The role emphasizes friendly, efficient service, till accuracy, and proactive merchandising.

Ideal candidates show strong communication, flexibility, and teamwork to maintain excellent store standards and contribute to a positive shopping experience for all customers.