Customer Experience Advocate

Bestway Group; Bala; A distancia; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Bestway Group is seeking a customer-focused team member for a store role in Bala. You will greet customers, answer queries, and support stock replenishment and merchandising to maintain appealing store standards.

The ideal candidate has a passion for exceptional service, strong communication skills, and the ability to work well within a team. Flexibility and a proactive attitude are essential in this role.

Formación

• A passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to establish and maintain positive working relationships.
• Flexible and adaptable to store needs.

Responsabilidades

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attend to customer needs with courtesy and attentiveness.
• Carry out stock replenishment and merchandising in line with company guidelines.
• Ensure till accuracy and assist with promotions and freshness checks.

Conocimientos

Customer service

Communication

Team player

Flexible/adaptable

Descripción del empleo

Bestway Group is seeking a customer-focused team member for a store role in Bala. You will greet customers, answer queries, and support stock replenishment and merchandising to maintain appealing store standards.

The ideal candidate has a passion for exceptional service, strong communication skills, and the ability to work well within a team. Flexibility and a proactive attitude are essential in this role.