Store Experience Associate - Welcoming, Fast-Paced Retail

Naylor's Equestrian Llp; Harlow; Remote; GBP 18.000 - 21.000; Vollzeit

Zusammenfassung

Naylor's Equestrian Llp in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers confidently, maintain displays, replenish stock and uphold high service standards.

You'll work with a supportive team, learn new skills, process transactions, use in-store systems, and help ensure the store runs smoothly while showcasing our brand standards.

Qualifikationen

• Adaptability to different customers and scenarios.
• Able to engage positively with customers and colleagues.
• Strong organisational skills and ability to manage tasks effectively.
• Proven ability to work collaboratively within a team.
• Eagerness to learn new skills and follow store procedures.

Aufgaben

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Kenntnisse

Adaptability

Customer engagement

Organisation

Team collaboration

Willingness to learn

Jobbeschreibung

Naylor's Equestrian Llp in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers confidently, maintain displays, replenish stock and uphold high service standards.

You'll work with a supportive team, learn new skills, process transactions, use in-store systems, and help ensure the store runs smoothly while showcasing our brand standards.