Guest Experience & Safety Ranger (Outdoor)

Dwr Cymru Cyf; Cardiff; On-site; GBP 12,000 - 15,000; Full time

Job summary

Welsh Water’s Lisvane and Llanishen Visitor Attraction site is seeking a Visitor Experience Ranger to uphold high standards of site presentation and visitor care. The role involves keeping facilities clean and welcoming, ensuring safety, and engaging with visitors to share knowledge about the site and its surroundings.

The position is fixed on permanent contract, 37 hours per week, with weekend work and varied shifts (08:00–20:30). An Enhanced DBS check is required before start.

Responsibilities

• Maintain grounds, facilities and amenities to high standards to ensure a welcoming, safe environment.
• Monitor visitor behaviour and enforce site rules to protect people and property.
• Provide warm, knowledgeable customer service and information about the site and surroundings.
• Work with colleagues across departments to keep operations smooth and contribute to improvements.

Job description

Welsh Water’s Lisvane and Llanishen Visitor Attraction site is seeking a Visitor Experience Ranger to uphold high standards of site presentation and visitor care. The role involves keeping facilities clean and welcoming, ensuring safety, and engaging with visitors to share knowledge about the site and its surroundings.

The position is fixed on permanent contract, 37 hours per week, with weekend work and varied shifts (08:00–20:30). An Enhanced DBS check is required before start.