Guest Experience Runner — Dining Perks & Team Impact

Scotts Richmond; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Dining discount

Early pay access

Maternity/Paternity leave

Cycle to work

Refer-a-friend bonus

English language classes

Length of service awards

Employee recognition bonuses

Private medical insurance

Life assurance

Employee Assistance Programme

Pension scheme

Job summary

Scott's Richmond in Richmond-Upon-Thames is seeking a dedicated Runner to join our service team and help deliver an exceptional dining experience. As a Runner, you will be essential in ensuring smooth operations and supporting the service team to delight guests.

Collaborating with servers and kitchen staff, you will help with table setup, maintain a clean and organized dining area, and ensure timely delivery of dishes while thriving in a fast-paced environment.

Qualifications

• Previous experience in a restaurant environment is advantageous but not required.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Attention to detail and a commitment to maintaining high standards of service.

Responsibilities

• Collaborate with servers, kitchen staff, and other team members to maintain a seamless workflow.
• Assist in the setup and breakdown of tables, ensuring they are impeccably arranged.
• Monitor and replenish supplies as needed, contributing to a well-prepared and organized dining area.
• Provide support to the service team, responding to requests and contributing to a positive guest experience.
• Uphold the highest standards of cleanliness and presentation in the dining area.
• Ensure timely and accurate delivery of dishes from the kitchen to the appropriate tables.

Skills

Strong communication

Teamwork

Attention to detail

Multitasking

Job description

Scott's Richmond in Richmond-Upon-Thames is seeking a dedicated Runner to join our service team and help deliver an exceptional dining experience. As a Runner, you will be essential in ensuring smooth operations and supporting the service team to delight guests.

Collaborating with servers and kitchen staff, you will help with table setup, maintain a clean and organized dining area, and ensure timely delivery of dishes while thriving in a fast-paced environment.