Guest Experience & Retail Associate

The Goodwood Group; England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Wellbeing programme

Health Club membership

Free event tickets

Health cash plan

Group Performance Share scheme

Training and development opportunities

Unique environment at Goodwood

Job summary

The Goodwood Group is recruiting a welcoming host for Golf At Goodwood, covering The Kennels Shop and Hotel Golf Reception. You’ll create memorable experiences for members, guests and visitors from arrival, delivering outstanding service across retail and golf operations.

You’ll assist customers with purchases, check golfers in, support events and keep retail spaces pristine, bringing energy, enthusiasm and a proactive, guest‑focused approach to every interaction.

Qualifications

• Experience in a customer-facing environment.
• Strong communication and relationship-building skills.
• Ability to balance multiple tasks in a busy setting.

Responsibilities

• Assist customers with purchases and inquiries.
• Check golfers in for their next round and support events.
• Maintain beautifully presented retail spaces and reception areas.

Skills

Customer service

Communication

Teamwork

Multitasking

Golf knowledge

Job description

The Goodwood Group is recruiting a welcoming host for Golf At Goodwood, covering The Kennels Shop and Hotel Golf Reception. You’ll create memorable experiences for members, guests and visitors from arrival, delivering outstanding service across retail and golf operations.

You’ll assist customers with purchases, check golfers in, support events and keep retail spaces pristine, bringing energy, enthusiasm and a proactive, guest‑focused approach to every interaction.