Guest Experience Host - Golf Club (Free Golf)

Get Golfing; United Kingdom; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Training & development opportunities

Free golf

50% staff discount on food

Staff referral programme

Job summary

Get Golfing in the United Kingdom is seeking a friendly, flexible, multi-skilled individual to join our team, combining Front of House hospitality with Golf Operations support. Deliver outstanding service in the clubhouse and on the course.

This role suits someone who enjoys working with people in a fast-paced environment and is happy to turn their hand to serving coffees, managing tee times, supporting competitions, and helping deliver successful functions and events.

Qualifications

• Previous experience in hospitality, customer service, or a similar front-facing role.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a busy, customer-focused environment.
• Confidence handling payments and using POS systems.
• Willingness to work flexible hours, including weekends, early starts, evenings, and late finishes for functions and events.
• A positive, can-do attitude and willingness to learn.
• Basic understanding of food hygiene and health & safety (training provided).

Responsibilities

• Deliver exceptional customer service in the clubhouse, bar, and dining areas.
• Take and process food and beverage orders accurately.
• Serve food and drinks to a high standard, including alcoholic and non-alcoholic beverages.
• Handle card payments using POS systems.
• Maintain cleanliness and presentation of bar, dining, and service areas.
• Support setup, service, and breakdown of events, functions, and golf days, including evening events.
• Monitor and restock front of house supplies.
• Welcome golfers and manage check-in and prepayments.
• Manage tee sheets to maximise flow, play, and customer satisfaction.
• Act as starter and/or marshal to support pace of play and on-course etiquette.
• Manage rental equipment including buggies, trolleys, and hire sets.
• Support golf competitions, society days, and events.
• Communicate clearly with players before, during, and after their round.
• Support retail, promotions, and customer data capture.
• Maintain high presentation standards across clubhouse and golf facilities.
• Follow food safety, licensing, and health & safety regulations.
• Serve alcohol responsibly and in line with licensing laws.
• Work closely with kitchen, bar, events, and golf teams.
• Take a proactive, team-first approach to daily operations.

Skills

Communication skills

Interpersonal skills

Customer-focused

POS handling

Flexible hours

Positive attitude

Food hygiene basics

Tools

POS systems

Job description

Get Golfing in the United Kingdom is seeking a friendly, flexible, multi-skilled individual to join our team, combining Front of House hospitality with Golf Operations support. Deliver outstanding service in the clubhouse and on the course.

This role suits someone who enjoys working with people in a fast-paced environment and is happy to turn their hand to serving coffees, managing tee times, supporting competitions, and helping deliver successful functions and events.