Guest Experience Associate – Retail & Golf

All Jobs Pro Ltd; Chichester; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Wellbeing programme

Health Club membership

Free event tickets

Health cash plan

Group Performance Share scheme

Training and development opportunities

Unique environment at Goodwood

Job summary

The Kennels Shop and The Hotel Golf Reception at Golf At Goodwood welcome guests with a high standard of hospitality and service. You will help with retail purchases, golf check-ins, and event support in a fast-paced environment.

Join a friendly team and bring energy, enthusiasm, and a proactive approach to every interaction, building relationships with members and guests while keeping spaces well-presented and welcoming.

Qualifications

• Positive, friendly and professional approach.
• Genuine passion for delivering exceptional customer service.
• Customer-focused mindset with ability to anticipate guest needs and exceed expectations.
• Experience within a customer-facing environment.
• Confidence in a busy, multi-priority role.
• Strong communication and relationship-building skills.
• Proactive attitude to support the wider team.

Responsibilities

• Welcome guests at The Kennels Shop and The Hotel Golf Reception.
• Assist customers with retail purchases and check golfers in for their rounds.
• Support events and maintain well-presented retail spaces.
• Build genuine relationships with members and guests and anticipate needs.

Skills

Customer service

Hospitality experience

Communication skills

Team player

Multitasking

Golf knowledge (beneficial)

Job description

The Kennels Shop and The Hotel Golf Reception at Golf At Goodwood welcome guests with a high standard of hospitality and service. You will help with retail purchases, golf check-ins, and event support in a fast-paced environment.

Join a friendly team and bring energy, enthusiasm, and a proactive approach to every interaction, building relationships with members and guests while keeping spaces well-presented and welcoming.