Retail Service Assistant

West Sussex.info; Chichester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Access to a comprehensive well-being programme

Job summary

West Sussex.info is seeking a Retail Service Assistant in Chichester to join their team at The Kennels Shop and Park Golf Shop. This full-time role requires an individual who can deliver exceptional service in a fast-paced environment while adhering to Goodwood’s high standards.

The successful candidate will have prior experience in customer service and a friendly demeanor, with the ability to multitask and anticipate guest needs. Benefits include access to a comprehensive well-being program.

Qualifications

• Previous experience in a customer service environment is essential.
• Ability to anticipate guests' needs and exceed expectations.
• A knowledge of Golf is beneficial but not essential.

Responsibilities

• Provide exceptional service to members and guests.
• Handle customer queries effectively with a positive attitude.
• Ensure Goodwood’s high standards are adhered to daily.

Skills

Customer service experience

Friendly and positive attitude

Ability to multitask

Service-minded

Job description

Helping people find jobs in the local area since 2008

Location Chichester

Contract Permanent

Hours Full Time- Working 5 out of 7 days including evenings and weekends

As our Retail Service Assistant you will be the welcoming face of The Kennels Shop and also at our Park Golf Shop. Within this exciting role you will be providing exceptional service in a fast-paced environment, whilst ensuring Goodwood’s high standards are adhered to on a daily basis.

You’ll be an integral part of our team which prides itself on providing memorable experiences, achieving Goodwood’s high standards, all within a progressive, fast paced, fun and inspiring team environment.

The ability to multitask and be proactive are a must within this role. You will be responsible for enabling our members and their guests to have an exceptional customer journey, whether they are checking in for an experience or you are serving them in our well stocked Retail Shop. You will effectively deal with all customer queries with a can ‘do attitude.

What you’ll have:

• Positive and friendly with a “can do attitude”
• Target and service minded
• Ability to anticipate guests needs and exceed their expectations
• Previous experience of working in a customer service environment is essential
• A knowledge of Golf is beneficial but not essential

What you’ll get:

• Access to a comprehensive well-being programme