Guest Experience Receptionist — Premium Golf Club

The Club Company

Witney

Hybrid

GBP 18,000 - 23,000

Full time

7 days ago

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Benefits offered by this job

Health club access

Bonus holidays

Wedding day off

Birthday day off

Volunteer day

Meal discount

Retail discount 25%

Spa discount

Friend membership discount

Employee assistance

Personal development

Cycle to work

Golf competition access

STREAM

Free parking

Uniform provided

Job summary

The Club Company in Witney is seeking a friendly Receptionist to provide a welcoming experience for members and guests. You will be the first contact, greet visitors politely, and ensure the reception area is tidy and well-presented.

Responsibilities include answering calls, directing inquiries, registering members, handling payments, scheduling appointments, addressing complaints, and supporting front-of-house operations while following health and safety policies.

Qualifications

GCSE qualification required.
Previous service-oriented experience preferred.

Responsibilities

Welcome members and guests as the first point of contact and keep the reception area tidy and presentable.
Answer incoming calls, direct inquiries, and take messages as needed; register members and manage sign-ins.
Schedule appointments for the administrative team and assist with arranging services for members and guests.
Handle payments and charges for services; address complaints and support front-of-house operations while following health & safety policies.