Premium Club Receptionist - Member Experience & Front Desk

Next Generation Clubs Ltd; Chorley; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your:

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

Next Generation Clubs Ltd. is seeking a Receptionist in Chorley to welcome members and handle queries and bookings both in person and by phone, delivering a premium guest experience while maintaining a spotless, brand-aligned reception area.

The role requires a strong customer service mindset, teamwork, and the ability to thrive in a fast-paced environment as part of Europe’s leading premium health and wellness group.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service

Team player

Fast-paced environment

Job description

Next Generation Clubs Ltd. is seeking a Receptionist in Chorley to welcome members and handle queries and bookings both in person and by phone, delivering a premium guest experience while maintaining a spotless, brand-aligned reception area.

The role requires a strong customer service mindset, teamwork, and the ability to thrive in a fast-paced environment as part of Europe’s leading premium health and wellness group.