Guest Experience Host at a Premium Golf Club

Castle Royle Golf & Country Club; Kiln Green; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Complimentary health club access

Bonus holiday days

Wedding Day off (conditions apply)

Birthday Day off (conditions apply)

Volunteer Day after one year

Meal discounts 70% on duty

Retail discounts 25%

Uniform provided

Job summary

The Club Company is recruiting a Receptionist to join our team at Castle Royle Golf & Country Club. You will be the first point of contact for members and guests, ensuring a friendly, professional welcome and a tidy reception area at all times.

You will handle calls, direct inquiries, assist with member sign-in, schedule administrative appointments, and support front-of-house operations, while maintaining health and safety policies. GCSEs are required and service experience is desirable.

Qualifications

• Experience in a service-oriented position is desirable.
• Strong organisational and communication skills.

Responsibilities

• Greet members and guests with a welcoming, professional manner.
• Answer incoming calls and direct to appropriate team members.
• Register new members and swipe membership cards.
• Schedule appointments for the administrative team.
• Handle payments and charges for services and assist with front-of-house operations.

Skills

Reception duties

Customer facing

Telephone handling

Education

GCSE qualification

Job description

The Club Company is recruiting a Receptionist to join our team at Castle Royle Golf & Country Club. You will be the first point of contact for members and guests, ensuring a friendly, professional welcome and a tidy reception area at all times.

You will handle calls, direct inquiries, assist with member sign-in, schedule administrative appointments, and support front-of-house operations, while maintaining health and safety policies. GCSEs are required and service experience is desirable.