Guest Experience Receptionist | Hospitality & Career Growth

Young's Pubs; Cromer; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

The Cliftonville, part of Young's Pubs, is a seaside venue with boutique bedrooms and a growing events business. We are seeking a Receptionist who will deliver warm, guest‑focused service and handle bookings at the front desk, ensuring memorable experiences for every guest.

You will join a friendly team that values training, development and collaborative work. Benefits include free meals, weekly pay, 28 days holiday, staff discounts, pension and opportunities for progression.

Qualifications

• Experience delivering high level customer service in a similar environment.
• Active team player with excellent communication and high standards.
• Pro-active approach to driving sales and ensuring smooth front desk operations.

Responsibilities

• Deliver exceptional guest service at the front desk and assist with bookings.
• Support sales growth by engaging with customers and cross‑selling where appropriate.
• Maintain financial and administrative procedures with accuracy and integrity.

Skills

Fluent in English

Microsoft Office

Tools

Microsoft Office

Job description

The Cliftonville, part of Young's Pubs, is a seaside venue with boutique bedrooms and a growing events business. We are seeking a Receptionist who will deliver warm, guest‑focused service and handle bookings at the front desk, ensuring memorable experiences for every guest.

You will join a friendly team that values training, development and collaborative work. Benefits include free meals, weekly pay, 28 days holiday, staff discounts, pension and opportunities for progression.