Casual Receptionist

Klarent Hospitality Limited; Glasgow; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Food & drink discounts

Accommodation discounts

Friend & family rates

Employee assistance

Leisure Club access

Annual events

Free parking

Staff meals

Uniform provided

Job summary

Klarent Hospitality Limited in the United Kingdom is seeking a Casual Receptionist to join our fast-paced team. You will deliver exceptional guest service from check-in to check-out and help maximise occupancy while upholding hotel standards.

The role demands a true team player with strong IT skills, the ability to stay calm under pressure, and a willingness to learn. Benefits include staff discounts, free parking, uniforms, and access to our Leisure Club where applicable.

Qualifications

• Exceptional customer service is essential.
• Good IT skills and basic computer literacy.
• Able to work as part of a team and under pressure.
• Willing to learn and adapt in a fast-paced setting.

Responsibilities

• Provide excellent service from Check-In to Check-Out.
• Assist guest queries in a timely and efficient manner.
• Demonstrate knowledge of room categories, rates and packages.
• Maximise room occupancy and promote hotel services.

Skills

Exceptional customer service

IT proficiency

Team player

Under pressure

Willingness to learn

Job description

We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Passionate and willingness to learn
• Exceptional customer service- someone who can make our guests smile
• A true team player
• A competent level of IT proficiency
• The ability to work under pressure

The Role:

• As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
• Assist with guest queries in a timely and efficient manner
• Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
• Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
• Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.