Guest Experience Pro — Flexible Restaurant Team Member

Belton Woods; Grantham; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

QHotels discounts

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking staff to ensure guest satisfaction across Food & Beverage areas while upholding brand standards. You will stay updated on pricing and promotions to offer informed guidance to guests and help maximise sales.

Located in Grantham, Belton Woods is a 4* hotel with spa facilities and a range of dining options. This role offers an opportunity to work in a vibrant hospitality environment with strong team support.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Work across Food & Beverage areas to ensure guest satisfaction and brand standards.
• Keep pricing and promotions up to date to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Under pressure

Job description

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking staff to ensure guest satisfaction across Food & Beverage areas while upholding brand standards. You will stay updated on pricing and promotions to offer informed guidance to guests and help maximise sales.

Located in Grantham, Belton Woods is a 4* hotel with spa facilities and a range of dining options. This role offers an opportunity to work in a vibrant hospitality environment with strong team support.