Bar Team Member — Elevate Guest Experience in F&B

The QHotels Collection; Grantham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Health club membership

Discounts on golf and hotel stays

Family & Friends discounts

Training & professional development

Job summary

The QHotels Collection operates Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4* destination with extensive leisure facilities and multiple dining options. You will contribute to guest satisfaction by delivering friendly, efficient service across Food & Beverage areas and ensuring brand standards are upheld.

Based at the hotel, you will stay informed on pricing and promotions to assist guests and drive sales, while supporting a welcoming atmosphere and smooth service throughout the guest

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Job description

The QHotels Collection operates Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4* destination with extensive leisure facilities and multiple dining options. You will contribute to guest satisfaction by delivering friendly, efficient service across Food & Beverage areas and ensuring brand standards are upheld.

Based at the hotel, you will stay informed on pricing and promotions to assist guests and drive sales, while supporting a welcoming atmosphere and smooth service throughout the guest