Guest-Centric F&B Team Member (Flexible Hours)

The QHotels Collection; Grantham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Belton Woods Hotel, Spa & Golf Resort, part of The QHotels Collection, is seeking guest-focused staff to deliver excellent service across Food & Beverage venues at the Grantham property. This role supports brand standards, upselling with up-to-date pricing and promotions, and contributes to memorable guest experiences.

The Belton Woods site offers a 4-star setting with leisure facilities and a focus on guest satisfaction, career development, and a positive, inclusive team culture.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Job description

Belton Woods Hotel, Spa & Golf Resort, part of The QHotels Collection, is seeking guest-focused staff to deliver excellent service across Food & Beverage venues at the Grantham property. This role supports brand standards, upselling with up-to-date pricing and promotions, and contributes to memorable guest experiences.

The Belton Woods site offers a 4-star setting with leisure facilities and a focus on guest satisfaction, career development, and a positive, inclusive team culture.