Guest Experience Lead — Front Desk & Patient Admin

Allscreens Nationwide Ltd; Stafford; On-site; GBP 18,000 - 22,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a friendly receptionist for our clinic in the United Kingdom. You will welcome patients, answer calls, book and manage appointments, take payments and keep patient records accurate.

The role also supports day-to-day clinic operations, requiring professional communication with patients and colleagues, and ensuring a warm, efficient welcome. A light cleaning duty is also part of the responsibilities.

Responsibilities

• Welcoming patients
• Answering telephone calls
• Booking and managing appointments
• Taking payments
• Maintaining accurate patient records
• Supporting day-to-day running of the clinic
• Communicating professionally with patients and colleagues
• Ensuring a warm and efficient welcome
• Light cleaning duties

Job description

Allscreens Nationwide Ltd is seeking a friendly receptionist for our clinic in the United Kingdom. You will welcome patients, answer calls, book and manage appointments, take payments and keep patient records accurate.

The role also supports day-to-day clinic operations, requiring professional communication with patients and colleagues, and ensuring a warm, efficient welcome. A light cleaning duty is also part of the responsibilities.