Medical Receptionist — Busy Clinic, Flexible Hours

Nhs View All Jobs; Clyne; On-site; GBP 18,000 - 24,000; Full time

Job summary

Kings Surgery in the United Kingdom is seeking an enthusiastic Medical Receptionist to join a friendly, patient-focused team. The role involves handling a busy front desk, answering calls, booking appointments, and performing general administrative tasks to ensure smooth practice operations.

The successful candidate will use EMIS, manage patient records, and maintain data quality while upholding confidentiality and data protection requirements in a supportive environment.

Qualifications

• GCSE English and Maths or equivalent.
• Previous reception or admin experience, preferably in healthcare.
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a busy environment.
• Strong organisational skills and attention to detail.
• Competence with IT systems and electronic record management.
• Ability to work independently and in a team.
• Maintaining a friendly, patient-focused approach at all times.

Responsibilities

• Provide professional, efficient reception service and cover the main desk.
• Answer and manage incoming calls and patient enquiries courteously.
• Book, amend, and cancel patient appointments per practice procedures.
• Undertake general administrative duties to support practice operations.
• Scan and code clinical correspondence and enter data into the system.
• Oversee distribution of clinical results per practice protocols.
• Maintain patient confidentiality and comply with data protection rules.
• Support practice audit and data quality initiatives.

Skills

Customer service

Communication

Administrative support

IT literacy

Teamwork

Education

GCSE English

GCSE Maths

Tools

EMIS

Microsoft Office

Job description

Kings Surgery in the United Kingdom is seeking an enthusiastic Medical Receptionist to join a friendly, patient-focused team. The role involves handling a busy front desk, answering calls, booking appointments, and performing general administrative tasks to ensure smooth practice operations.

The successful candidate will use EMIS, manage patient records, and maintain data quality while upholding confidentiality and data protection requirements in a supportive environment.