Guest Experience Host, Workplace & Events

CBRE Local UK; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

CBRE Local UK is seeking a Workplace Experience Host in Paddington to deliver exceptional first impressions and seamless administrative support. You will greet employees and visitors, manage reception, schedule meetings, and coordinate conferencing equipment while ensuring smooth day-to-day operations.

The role requires strong communication, hospitality experience, and the ability to coordinate multiple services, from catering to onboarding and facility requests.

Qualifications

• 1–2 years front desk, concierge, hospitality or customer service experience preferred.
• Advanced communication skills with the ability to present to internal teams and large groups.
• Experience in facilities management and dealing with suppliers/contractors is beneficial.
• Ability to solve problems and handle multiple options in complex situations.

Responsibilities

• Greet employees and visitors, manage reception duties and guest registration.
• Schedule and prepare meeting rooms; arrange equipment and video/web conferencing.
• Provide diary management, room bookings, and hospitality arrangements.
• Coordinate catering for meetings and events and maintain reception areas.
• Support mail services, desk bookings, and other workplace services.
• Assist with onboarding for new employees and equipment ordering.

Skills

Front desk experience

Customer service

Communication skills

Facilities management

Problem solving

Job description

CBRE Local UK is seeking a Workplace Experience Host in Paddington to deliver exceptional first impressions and seamless administrative support. You will greet employees and visitors, manage reception, schedule meetings, and coordinate conferencing equipment while ensuring smooth day-to-day operations.

The role requires strong communication, hospitality experience, and the ability to coordinate multiple services, from catering to onboarding and facility requests.