Guest Experience & Facilities Host

CBRE; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

CBRE Global Workplace Solutions is recruiting a Workplace Experience Host to join the team located in Paddington. The role involves performing a range of administrative tasks, greeting employees and visitors, and ensuring a positive first impression.

Key duties include guest registration, meeting room setup, coordinating catering, and providing essential workplace support. A minimum of 1–2 years in front desk, concierge or hospitality roles is preferred, with strong communication and service

Qualifications

• Excellent communication skills with visitors and employees.
• Ability to present information clearly to internal teams and external contacts.
• Experience in front desk, concierge, hospitality or customer service roles.
• Strong organisational and diary-management abilities.

Responsibilities

• Greet employees, visitors and guests, and manage reception area.
• Answer phones, relay messages, and coordinate communications via email and Skype.
• Assist with scheduling, room bookings, catering and event logistics.
• Support onboarding of new staff and provide workplace services as needed.
• Maintain reception stock and ensure facilities are well-presented.
• Escalate health and safety concerns and coordinate with facilities team.

Skills

Communication

Presentation

Hospitality

Customer Service

Job description

CBRE Global Workplace Solutions is recruiting a Workplace Experience Host to join the team located in Paddington. The role involves performing a range of administrative tasks, greeting employees and visitors, and ensuring a positive first impression.

Key duties include guest registration, meeting room setup, coordinating catering, and providing essential workplace support. A minimum of 1–2 years in front desk, concierge or hospitality roles is preferred, with strong communication and service