Guest Experience Host — Welcome & Service

National Trust for Places of Historic Interest or Natural Beauty; Sevenoaks; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust for Places of Historic Interest or Natural Beauty is seeking a Welcome & Service Team Member at Knole in Sevenoaks. You will greet visitors, provide information, and help ensure a memorable experience.

The role is permanent with annualised hours and 1560 hours per year, typically four days a week, including weekends and bank holidays. The package includes a generous benefits slate, an on-site role at Knole, and opportunities to engage with visitors and supporters while

Qualifications

• Must provide a welcoming, friendly visitor experience.
• Ability to work weekends and bank holidays.
• Online assessment replaces CV/application as part of the process.

Responsibilities

• Greet visitors and provide information about the property.
• Answer queries and guide visitors to facilities and services.
• Support membership recruitment and engagement activities.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

National Trust for Places of Historic Interest or Natural Beauty is seeking a Welcome & Service Team Member at Knole in Sevenoaks. You will greet visitors, provide information, and help ensure a memorable experience.

The role is permanent with annualised hours and 1560 hours per year, typically four days a week, including weekends and bank holidays. The package includes a generous benefits slate, an on-site role at Knole, and opportunities to engage with visitors and supporters while