Guest Experience Host: Welcome, Membership & Events

National Trust; Kendal; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust’s Sizergh Welcome and Service Team Members greet visitors, share stories, and help guests make the most of their time. You’ll work across the Welcome Building and car park, processing admissions and guiding visitors with information and orientation.

The role supports events and seasonal activities, collaborates with colleagues, and helps promote membership and fundraising. Weekend and Bank Holiday availability is essential, with some evening work in winter.

Qualifications

• Customer-focused with understanding of great service.
• Team player but able to work on your own initiative.
• Well organised and adaptable; able to handle changes in pace.

Responsibilities

• Greet visitors and welcome them warmly.
• Process admissions and provide information and orientation.
• Promote National Trust membership and events; support fundraising.

Skills

customer focused

team player

well organised

willing to learn

positive attitude

Job description

National Trust’s Sizergh Welcome and Service Team Members greet visitors, share stories, and help guests make the most of their time. You’ll work across the Welcome Building and car park, processing admissions and guiding visitors with information and orientation.

The role supports events and seasonal activities, collaborates with colleagues, and helps promote membership and fundraising. Weekend and Bank Holiday availability is essential, with some evening work in winter.