Weekend Retail Assistant – Visitor Experience

National Trust; Kendal; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Retail Team Member for the shop at Sizergh, Kendal. You will welcome visitors, answer questions and help them enjoy their day, while maintaining the shop’s presentation and providing excellent service.

You will also discuss how purchases fund the Trust’s work and assist with deliveries and displays. The role requires a proactive team player who can work weekends, with some late-night duties during events.

Qualifications

• Focused on giving great service to everyone you meet.
• A team player, but also happy to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.

Responsibilities

• Assist visitors in the National Trust shop and offer helpful advice.
• Maintain high presentation standards and keep the shop tidy.
• Explain how purchases support National Trust causes.
• Arrange deliveries and create displays; support team to keep floor clean.
• View full role profile for more details.

Skills

Great service

Team player

Well-organised

Willing to learn

Job description

The National Trust is seeking a Retail Team Member for the shop at Sizergh, Kendal. You will welcome visitors, answer questions and help them enjoy their day, while maintaining the shop’s presentation and providing excellent service.

You will also discuss how purchases fund the Trust’s work and assist with deliveries and displays. The role requires a proactive team player who can work weekends, with some late-night duties during events.