Guest Experience Host — Warm Welcomes & Smooth Reservations

Berenjak Mayfair; Lower Halstock Leigh; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

50% off dining across JKS Restaurants

Code App Membership

Wagestream - stream your pay earlier

Employee Assistance Program

Training and development

Job summary

Berenjak Mayfair is seeking an experienced Host to deliver a welcoming, world-class guest experience at its flagship Mayfair location. You will help create a memorable first impression, manage reservations and walk-ins, and respond to guest inquiries with professionalism.

Join a renowned, award-winning restaurant group renowned for its hospitality and attention to detail. This on-site role offers the opportunity to contribute to an iconic brand in a fast-growing portfolio.

Qualifications

• Experience in a quality restaurant desired.
• Experience in handling face to face and email queries is beneficial.

Responsibilities

• Welcoming and interacting with guests in a professional and friendly manner, building rapport to encourage repeat custom;
• Effectively managing reservations and walk-ins to maximise covers during service;
• Handling face to face and email queries in a polite, professional and diplomatic manner.

Skills

Guest service

Communication

Reservations management

Job description

Berenjak Mayfair is seeking an experienced Host to deliver a welcoming, world-class guest experience at its flagship Mayfair location. You will help create a memorable first impression, manage reservations and walk-ins, and respond to guest inquiries with professionalism.

Join a renowned, award-winning restaurant group renowned for its hospitality and attention to detail. This on-site role offers the opportunity to contribute to an iconic brand in a fast-growing portfolio.