Guest Experience Waiter - Luxury Hotel Service

Maybourne Hotel Group; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Excellent salary

Pension scheme

Holiday trading

Discounts

Cycle to work

Wellbeing programme

Staff events

Room discount

Job summary

The Berkeley, part of Maybourne Hotel Group, seeks hospitality professionals to deliver distinctive guest experiences in a landmark London setting.

Join a stylish, history-steeped team at The Berkeley and provide intuitive service, welcoming guests warmly, taking orders, and ensuring payments are processed accurately while upholding the highest standards.

We offer an excellent salary package, generous benefits, and extensive development opportunities within Maybourne's prestigious portfolio.

Qualifications

• Customer-focused hospitality skills are essential.
• Ability to upsell and make recommendations.
• Professional and courteous communication with guests.

Responsibilities

• Familiarize with menu and beverage list to make informed recommendations.
• Welcome guests warmly and provide a memorable dining experience.
• Take drinks and food orders to standards and serve with correct mise en place.
• Handle cash and cards, ensuring accurate billing and receipts.
• Maintain high service levels in line with LQA standards.

Skills

Guest service

Cash handling

Upselling

Job description

The Berkeley, part of Maybourne Hotel Group, seeks hospitality professionals to deliver distinctive guest experiences in a landmark London setting.

Join a stylish, history-steeped team at The Berkeley and provide intuitive service, welcoming guests warmly, taking orders, and ensuring payments are processed accurately while upholding the highest standards.

We offer an excellent salary package, generous benefits, and extensive development opportunities within Maybourne's prestigious portfolio.