Elegant Restaurant Host — Calm, Welcoming Guest Experience

Mortimer House Kitchen; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

50% off at Mortimer House Kitchen

25% off at Brava restaurants

Share 25% off with up to 5 friends and

Free Tastecard and Hospitality Rewards

Job summary

Mortimer House Kitchen is seeking a Restaurant Host to set the tone from the moment guests arrive and guide them through breakfast, lunch, and supper service in our Fitzrovia location. You will manage the host stand, coordinate with the floor team, and ensure every guest feels looked after, from welcome to farewell.

The role requires a warm, polished, and professional presence with a knack for remembering guest preferences, and availability across a mix of days, evenings, Saturdays, and Sundays.

Qualifications

• Experience as a host or in a guest-facing role.
• Warm, polished and professional.
• Calm and organised when the room is full.
• A great memory for guests and their preferences.
• Available to work a mix of days, evenings, Saturdays and Sundays.

Responsibilities

• Welcome every guest warmly.
• Manage the host stand: reservations, walk-ins and waitlists.
• Work with the floor team on table readiness, pacing and sections.
• Keep our reservations system accurate throughout every shift.
• Share guest requests, dietary needs and special occasions with the team before guests sit down.
• Answer phone and in-person enquiries about bookings, private dining and events.
• Thank guests as they leave and invite them back.
• Keep the entrance and host area immaculate.

Skills

Experience as a host

Guest-facing role

Warm and professional

Calm under pressure

Job description

Mortimer House Kitchen is seeking a Restaurant Host to set the tone from the moment guests arrive and guide them through breakfast, lunch, and supper service in our Fitzrovia location. You will manage the host stand, coordinate with the floor team, and ensure every guest feels looked after, from welcome to farewell.

The role requires a warm, polished, and professional presence with a knack for remembering guest preferences, and availability across a mix of days, evenings, Saturdays, and Sundays.