Guest Experience Host - Warm Welcome & Smooth Seating

Hawksmoor; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tronc pay

Free team meals

50% off food

Paid overtime

Income protection

Volunteer days

Early wage access

Referral bonuses

Travel savings

Welfare budget snacks

Training & progression

Job summary

Hawksmoor, a renowned UK restaurant group, is seeking a Restaurant Host in Manchester to greet guests, manage reservations, and support smooth seating and service. You will be a key part of delivering warm hospitality from the first hello, ensuring guests feel welcome and well looked after.

Ideal candidates are friendly, organized, and able to thrive in a busy dining room. Full training provided; prior hospitality experience helpful but not essential.

Qualifications

• Naturally friendly, confident and great with people.
• Comfortable working in a fast-paced, busy restaurant environment.
• Organised, calm and able to think on your feet.
• A reliable team‑player who enjoys being part of a close‑knit team.

Responsibilities

• Welcome guests warmly and confidently on arrival.
• Manage reservations, walk-ins and waiting lists during service.
• Seat guests and manage the flow of the restaurant to support smooth service.
• Oversee cloakroom and guest arrivals during busy periods.
• Communicate clearly with managers, floor teams and the kitchen.
• Support the floor team by helping set and reset tables and assist service when needed.
• Handle guest enquiries in person, by phone and email with care and professionalism.

Skills

Friendly demeanor

People skills

Hospitality experience

Job description

Hawksmoor, a renowned UK restaurant group, is seeking a Restaurant Host in Manchester to greet guests, manage reservations, and support smooth seating and service. You will be a key part of delivering warm hospitality from the first hello, ensuring guests feel welcome and well looked after.

Ideal candidates are friendly, organized, and able to thrive in a busy dining room. Full training provided; prior hospitality experience helpful but not essential.