Guest Experience Host - Oceanfront Club & Spa Reception

The Headland Hotel; Newquay; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Complimentary meals

50% off hotel stays

40% off spa products

Gym access

Discounted surf lessons

Job summary

The Headland Hotel in Newquay is looking for a dedicated Club Receptionist to ensure memorable experiences for guests at the Aqua Club & Headland Spa. The ideal candidate will thrive in a busy environment and contribute to a team-focused atmosphere.

This permanent position involves a variety of shifts and offers benefits such as complimentary meals during shifts, discounts on hotel stays and spa products, as well as gym access. Join us to be part of a team committed to sustainability and outstanding hospitality.

Qualifications

• Versatile team player with strong attention to detail.
• Previous experience in customer service is preferable.
• Ability to adapt to a dynamic, busy environment.

Responsibilities

• Greet guests with a warm and memorable welcome.
• Manage the reception desk in the Aqua Club and Headland Spa.
• Provide exceptional customer service maintaining a proactive approach.

Skills

Customer service

Attention to detail

Teamwork

Multi-tasking

Tools

Microsoft Office

Maestro

Job description

The Headland Hotel in Newquay is looking for a dedicated Club Receptionist to ensure memorable experiences for guests at the Aqua Club & Headland Spa. The ideal candidate will thrive in a busy environment and contribute to a team-focused atmosphere.

This permanent position involves a variety of shifts and offers benefits such as complimentary meals during shifts, discounts on hotel stays and spa products, as well as gym access. Join us to be part of a team committed to sustainability and outstanding hospitality.