Guest Experience & Leisure Club Host (Flexible Hours)

Burlington Hotel; Carnoustie; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salaries

Discounted hotel stays for staff

Career development opportunities

Engaging team culture

Job summary

Bespoke Hotels is seeking a Leisure Club Assistant to help run and supervise our facilities. The role includes reception duties, maintaining the fitness area, and assisting guests with spa and wellness needs, ensuring a friendly, safe, and enjoyable environment.

Ideal candidates are 18+, guest-focused, with experience in hospitality and a passion for wellness. Flexibility for evenings and weekends is important to cover busy periods and events at our hotel locations.

Qualifications

• Must be 18 or over.
• Guest-focused with the ability to deliver great service.
• Experience in a guest facing role is required.
• A passion for spa and wellness.
• Detail-oriented with multitasking ability.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide information to guests about recreation facilities and activities.
• Perform reception duties.
• Maintain cleanliness and supplies in the fitness area.
• Distribute towels and manage locker usage.
• Conduct inventory and inform supervisor of low supplies.
• Promote facility rules for guest safety.
• Assist injured guests until EMS arrival.
• Report accidents and participate in safety training.

Skills

Guest-facing experience

Attention to detail

Flexibility with hours

Spa/Wellness passion

Gym/training qualification (desirable)

Job description

Bespoke Hotels is seeking a Leisure Club Assistant to help run and supervise our facilities. The role includes reception duties, maintaining the fitness area, and assisting guests with spa and wellness needs, ensuring a friendly, safe, and enjoyable environment.

Ideal candidates are 18+, guest-focused, with experience in hospitality and a passion for wellness. Flexibility for evenings and weekends is important to cover busy periods and events at our hotel locations.