Beach Loft Host: Flexible Shifts & Oceanfront Experience

Watergate Bay Hotel; Tregurrian; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff stay rates

Team discounts

Restaurant discounts

Shop discounts

Surf lessons & gear

Social events

Employee help line

Job summary

Watergate Bay Hotel in Cornwall is hiring a Beach Loft Host to welcome guests across Beach Lofts, Front Desk and Swim Club, delivering a warm, efficient service. This full-time role (40 hours a week) requires a proactive, detail‑oriented approach and will involve shifts across five days, including weekends and bank holidays.

You’ll help create memorable stays and uphold the hotel’s warmth and care. Join a team that values sustainability, professional development and a supportive culture at this

Qualifications

• Excellent attention to detail and a proactive approach.
• Strong communication with guests and team.
• Good organisation and time management.
• Basic IT skills including Microsoft Office.
• Experience using hotel or property management systems.
• Front of House experience in hotels.
• First Aid qualification (desirable).
• DBS check (preferred).
• Food and Beverage experience (preferred).

Responsibilities

• Support all aspects of the guest journey, from bookings and enquiries to departures.
• Check guests in and out efficiently and professionally.
• Handle guest requests, including restaurant and treatment bookings.
• Deliver room service orders when required.
• Anticipate guest needs and offer proactive help.
• Resolve guest queries and concerns, escalating where necessary.
• Maintain strong knowledge of hotel operations, systems and procedures.
• Keep public areas clean, organised and welcoming.
• Complete daily tasks accurately and efficiently.
• Follow all Health & Safety guidelines.
• Work collaboratively with the wider team for smooth operations.
• Represent and uphold Watergate Bay brand in everything you do.

Skills

Attention to detail

Communication skills

Organisational skills

Microsoft Office

Hotel PMS experience

Front of House experience

First Aid qualification

Enhanced DBS

Food & Beverage experience

Job description

Watergate Bay Hotel in Cornwall is hiring a Beach Loft Host to welcome guests across Beach Lofts, Front Desk and Swim Club, delivering a warm, efficient service. This full-time role (40 hours a week) requires a proactive, detail‑oriented approach and will involve shifts across five days, including weekends and bank holidays.

You’ll help create memorable stays and uphold the hotel’s warmth and care. Join a team that values sustainability, professional development and a supportive culture at this