Guest Experience Host – Hospitality & Racing

F1 Arcade UK; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% food & drink discount

Complimentary off-peak racing for you

GP 24/7 access

Dental/health/optical plans up to £100

Enhanced maternity/paternity pay

Team discount platform

Financial wellbeing platform

28 days holiday

Refer a friend

Job summary

F1 Arcade UK is hiring a Receptionist in Birmingham to greet guests, answer inquiries, and support a smooth hospitality operation. You’ll work closely with the kitchen and bar teams to ensure accurate orders and timely service, while efficiently handling reservations and walk-ins.

Experience in hospitality or entertainment is advantageous, and you’ll enjoy generous perks including staff discounts, complimentary racing access, and a supportive benefits platform set within a dynamic entertainment

Qualifications

• Previous experience within a hospitality or entertainment setting.

Responsibilities

• Greet guests and provide a positive first impression.
• Handle guest questions, concerns or complaints with professionalism.
• Communicate with kitchen and bar to ensure timely service.
• Manage reservations and walk-ins to maintain smooth guest flow.

Skills

Hospitality

Guest service

Job description

F1 Arcade UK is hiring a Receptionist in Birmingham to greet guests, answer inquiries, and support a smooth hospitality operation. You’ll work closely with the kitchen and bar teams to ensure accurate orders and timely service, while efficiently handling reservations and walk-ins.

Experience in hospitality or entertainment is advantageous, and you’ll enjoy generous perks including staff discounts, complimentary racing access, and a supportive benefits platform set within a dynamic entertainment