Floor Team: Fast-Paced Hospitality Pros

F1 Arcade; Birmingham; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Team discount 50% food/drink

Complimentary off-peak racing

GP 24/7 access

Enhanced maternity & paternity pay

Gym and retail discounts

Financial wellbeing platform

28 days holiday including bank hols

Job summary

F1 Arcade in Birmingham is seeking an experienced Waiter/Waitress to join our busy Birmingham venue. You will provide friendly and professional service, take food and drink orders, and ensure timely delivery in a fast-paced environment.

The role requires confident order taking, allergen awareness and excellent communication. Evening, weekend, and peak-period availability is highly valued to support a thriving entertainment-focused venue.

Qualifications

• Minimum 1 year’s experience as Waiter/Waitress or Server in hospitality.
• Not entry-level; hands-on waiting/service experience is essential.
• Confident taking orders and providing table service.
• Good understanding of food, drink and allergen procedures.
• Excellent communication and customer service skills.
• Reliable, punctual and able to work as part of a team.

Responsibilities

• Provide friendly, attentive and professional service to all guests.
• Ensure prompt and accurate delivery of food and beverages.
• Take food and drink orders accurately and efficiently.
• Handle guest questions, concerns and complaints with professionalism.
• Communicate effectively with kitchen and bar teams for timely service.
• Maintain a clean, organised and fully stocked service area.
• Keep up-to-date knowledge of all menu offerings, ingredients and promotions.
• Be aware of dietary requirements and allergens and relay these to the kitchen.
• Follow company procedures on food safety, licensing, health & safety and guest service.
• Work well as part of a fast-paced, high-volume team.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Job description

F1 Arcade in Birmingham is seeking an experienced Waiter/Waitress to join our busy Birmingham venue. You will provide friendly and professional service, take food and drink orders, and ensure timely delivery in a fast-paced environment.

The role requires confident order taking, allergen awareness and excellent communication. Evening, weekend, and peak-period availability is highly valued to support a thriving entertainment-focused venue.