Reception Host - PT

F1 Arcade UK; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% food & drink discount

Complimentary off-peak racing for you

GP 24/7 access

Dental/health/optical plans up to £100

Enhanced maternity/paternity pay

Team discount platform

Financial wellbeing platform

28 days holiday

Refer a friend

Job summary

F1 Arcade UK is hiring a Receptionist in Birmingham to greet guests, answer inquiries, and support a smooth hospitality operation. You’ll work closely with the kitchen and bar teams to ensure accurate orders and timely service, while efficiently handling reservations and walk-ins.

Experience in hospitality or entertainment is advantageous, and you’ll enjoy generous perks including staff discounts, complimentary racing access, and a supportive benefits platform set within a dynamic entertainment

Qualifications

• Previous experience within a hospitality or entertainment setting.

Responsibilities

• Greet guests and provide a positive first impression.
• Handle guest questions, concerns or complaints with professionalism.
• Communicate with kitchen and bar to ensure timely service.
• Manage reservations and walk-ins to maintain smooth guest flow.

Skills

Hospitality

Guest service

Job description

Salary: £13 ph per hour + SERVICE CHARGE

THE BRAND

At F1® Arcade, we've completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with 'best in class' hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

We're looking for a Receptionist to join our team at our Birminghamlocation.

Key Responsibilities of the Receptionist:

• Be the friendly face that greets every guest, creating a positive and exciting first impression.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar to ensure accurate and timely delivery.
• Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

If you have experience in the below too that would be advantageous:

• Previous experience within a hospitality or entertainment setting.

What we can offer you:

• Great team discount of 50% off food & drink at any time for you and up to 3 friends.
• Complimentary off-peak racing for you and up to 3 friends.
• Access to GP 24/7.
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £1000.
• Enhanced maternity & paternity pay.
• Team discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Holiday entitlement of 28 days including bank holidays.
• Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch guest experiences then the race is on, you in?