Floor Team

F1 Arcade; Birmingham; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Team discount 50% food/drink

Complimentary off-peak racing

GP 24/7 access

Enhanced maternity & paternity pay

Gym and retail discounts

Financial wellbeing platform

28 days holiday including bank hols

Job summary

F1 Arcade in Birmingham is seeking an experienced Waiter/Waitress to join our busy Birmingham venue. You will provide friendly and professional service, take food and drink orders, and ensure timely delivery in a fast-paced environment.

The role requires confident order taking, allergen awareness and excellent communication. Evening, weekend, and peak-period availability is highly valued to support a thriving entertainment-focused venue.

Qualifications

• Minimum 1 year’s experience as Waiter/Waitress or Server in hospitality.
• Not entry-level; hands-on waiting/service experience is essential.
• Confident taking orders and providing table service.
• Good understanding of food, drink and allergen procedures.
• Excellent communication and customer service skills.
• Reliable, punctual and able to work as part of a team.

Responsibilities

• Provide friendly, attentive and professional service to all guests.
• Ensure prompt and accurate delivery of food and beverages.
• Take food and drink orders accurately and efficiently.
• Handle guest questions, concerns and complaints with professionalism.
• Communicate effectively with kitchen and bar teams for timely service.
• Maintain a clean, organised and fully stocked service area.
• Keep up-to-date knowledge of all menu offerings, ingredients and promotions.
• Be aware of dietary requirements and allergens and relay these to the kitchen.
• Follow company procedures on food safety, licensing, health & safety and guest service.
• Work well as part of a fast-paced, high-volume team.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Job description

At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

Waiter/Waitress – Birmingham Venue

We’re looking for an experienced Waiter/Waitress to join our team at our Birmingham venue.

We’re looking for someone who is confident working in a busy hospitality environment, takes pride in delivering excellent service and can hit the ground running from day one.

Key Responsibilities

• Provide friendly, attentive and professional service to all guests.
• Ensure prompt and accurate delivery of food and beverages.
• Take food and drink orders accurately and efficiently.
• Handle guest questions, concerns and complaints with professionalism and urgency.
• Communicate effectively with the kitchen and bar teams to ensure accurate and timely service.
• Maintain a clean, organised and fully stocked service area.
• Maintain up-to-date knowledge of all menu offerings, ingredients and promotions.
• Have a strong understanding of dietary requirements and allergens and communicate these clearly to the kitchen team.
• Follow all company procedures relating to food safety, licensing, health & safety and guest service.
• Work effectively as part of a team in a fast-paced and high-volume environment.

What We’re Looking For

• Minimum 1 year’s experience working as a Waiter/Waitress or Server in a hospitality environment.
• Previous experience in a busy restaurant, bar, entertainment or events environment is highly desirable.
• Confident taking food and drink orders and providing table service.
• A good understanding of food, drink and allergen procedures.
• Excellent communication and customer service skills.
• Able to remain calm, professional and organised during busy periods.
• Reliable, punctual and able to work as part of a team.
• Comfortable working evenings, weekends and during busy periods.
• A positive attitude with a genuine passion for hospitality.
• Someone who can work independently, use their initiative and take responsibility for their section.
• This is not an entry‑level position, so previous hands‑on waiting/service experience is essential.

What We Can Offer You

• Great team discount of 50% off food & drink at any time for you and up to 3 friends.
• Complimentary off-peak racing for you and up to 3 friends.
• Access to GP 24/7.
• Enhanced maternity & paternity pay.
• Team discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Holiday entitlement of 28 days, including bank holidays.