Guest Experience Host - Ground Floor Team Member Hereford

Premier-Inn; Hereford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

Full training and support

Whitbread Benefits Card

Company pension

Discounts on services

Job summary

Premier Inn Hereford City Centre is seeking a Ground Floor Team Member to welcome guests, assist with check‑in and provide breakfast or dinner service. You’ll answer questions, help solve problems and keep public areas looking their best.

This permanent role offers guaranteed hours, up to £13.06 per hour, full training, and benefits such as a Whitbread card and pension. Prior hotel experience isn’t required; just friendly, proactive people who stay calm when busy.

Qualifications

• No hotel experience required.
• Friendly, calm under pressure and helpful attitude.
• Willingness to learn and work flexible shifts.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals and bar service when needed.
• Answer questions, solve problems and keep areas tidy.
• Support teammates and ensure smooth hotel operations.

Job description

Premier Inn Hereford City Centre is seeking a Ground Floor Team Member to welcome guests, assist with check‑in and provide breakfast or dinner service. You’ll answer questions, help solve problems and keep public areas looking their best.

This permanent role offers guaranteed hours, up to £13.06 per hour, full training, and benefits such as a Whitbread card and pension. Prior hotel experience isn’t required; just friendly, proactive people who stay calm when busy.