Guest Experience Host – Ground Floor Team Member

Whitbread PLC; Norwich; Vor Ort; GBP 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Permanent contract (no zero-hours)

Full training and support

Whitbread Benefits Card – up to 60%

Company pension and Save As You Earn

Discounts on shopping, travel, cinema

Zusammenfassung

Whitbread PLC, at Premier Inn Norwich West, is seeking a Ground Floor Team Member to warmly welcome guests, assist with check-in, and help with breakfast or dinner service to ensure guests enjoy their stay.

This permanent role offers 15 guaranteed hours per week with shifts including evenings and weekends. No hotel experience is required; friendly, proactive people who enjoy helping others will fit right in.

Qualifikationen

• No hotel experience required
• Friendly and helpful disposition
• Ability to stay calm when busy
• Excellent guest service orientation

Aufgaben

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service and serving alcoholic drinks
• Answer questions and help solve problems for guests
• Keep reception, restaurant and public areas looking their best
• Support teammates across the hotel when busy
• Ensure every guest feels looked after from arrival to departure

Jobbeschreibung

Whitbread PLC, at Premier Inn Norwich West, is seeking a Ground Floor Team Member to warmly welcome guests, assist with check-in, and help with breakfast or dinner service to ensure guests enjoy their stay.

This permanent role offers 15 guaranteed hours per week with shifts including evenings and weekends. No hotel experience is required; friendly, proactive people who enjoy helping others will fit right in.